Our Promise To You

The Unmatched Customer Experience

You deserve lawn service that exceeds expectations from start to finish. While many of our customers come to us for the incredible results our lawn care programs provide, they stay with Ziehler Lawn and Tree Care for years because of our dedication to providing unmatched customer service.

In fact, it’s so important to us that we surpass your expectations every time you interact with our team members, products, and services, that we promise to:

  • Contact you prior to every service
  • Knock on your door before beginning every service
  • Thoroughly perform a property inspection of your lawn or trees prior to any application
  • Clear the lawn of toys and furniture prior to application
  • Hand-treat all weeds along bed edges, curbs, sidewalks, and in hard-to-reach areas during all lawn applications
  • Blow off all debris and fertilizer from driveways, sidewalks, decks and porches after all lawn applications
  • Provide free service calls and estimates within 48 hours
  • Apply every service to the best of our ability
  • Leave detailed comments from your technician and a Service Summary after each visit, explaining what was done, what to expect and what you can do to benefit most
  • Send you an email after each service with notes from the technician
  • Be dressed in a clean and neat uniform and be courteous and helpful at all times

The Ziehler Promise

Our main goal is to provide you with the best service in the industry. We want you to be so absolutely delighted with your experience that you can’t wait to tell your friends and family about us! If you aren’t fully satisfied with the service you received, we will return to your property at no additional charge. If you’re still not happy after 30 days, we will continue to provide service at no additional charge, or we’ll refund your last service payment.